Recently, The Games Market has obtained the ISO 9001 certification and it is a very important recognition on a global level.
The ISO certification is a document that certifies the compliance of business processes and management systems with specific standards. It is issued by the International Organization for Standardization: among all the existing ISO procedures that any business can join at any time by making the appropriate request, the most relevant remains certainly this one, ISO 9001.
Responsible for drafting this certificate, after careful checks and inspections, was Bureau Veritas, the first company in the world regarding the certification and verification of companies in their production and quality process.
In the specific case of The Games Market, the ISO 9001 certification carried out by Bureau Veritas officially and internationally certifies that every activity it performs applies quality processes in continuous improvement, both in the grading procedures that define the evaluation criteria, the display case setup, and the marketplace side, as well as everything related to the various activities it carries out.
Identifying, following careful checks, the internal business processes and monitoring and measuring performance, the certification enhances the quality management system.
It also guarantees that all its services placed on the market are consistent and compliant with customer requirements; moreover, it certifies their traceability to very specific specifications whose implementation is proceduralized, traceable, and verifiable.
Among the fundamental principles of ISO 9001 certification, we find customer orientation, the process approach, decisions always based on evidence (with data analysis based on interconnected and calibrated processes) and finally, as mentioned earlier, continuous improvement.
This is a truly significant result, because it confirms the quality and excellence on which The Games Market’s vision has always been based, thus becoming, in all respects, the first company in the world, among those dealing with grading, to obtain such a prestigious and differentiating certification.
The ISO 9001 certification is a recognition for TGM, but above all it demonstrates its concrete commitment to those who entrust their gaming history to competent professionals, as well as passionate ones.
The quality is no longer just a goal to be achieved, but a solid benchmark standard: for collectors, it means being able to place their complete trust in the results they will obtain, being certain of the utmost possible care at every stage of the grading process, and having the guarantee that every item entrusted to TGM is handled according to serious and rigorous standards, recognized in over 192 countries worldwide.
Because video game history is based on two key principles: preservation and enhancement.
